Moving IT Infrastructure to Your New Office Location

When a business is moving to a new location, getting the IT systems up and running is likely at the top of the priority list. And for good reason, too — your IT solution ultimately affects every touchpoint of your business. Communication relies on company servers, products can’t be managed without a constant internet connection, and that new social campaign the marketing department has been working on needs to be passed during a manager video call. Suffice it to say, getting the current system functionally transferred to the new location is important.

What’s the best way to go about getting the system moved over? Is it really possible to transfer an entire company’s IT structure without causing business operations to cease? Before we get started, we need to do a bit of strategic thinking.

Scouting the New Location

If Benjamin Franklin were in IT, his famous adage may have been, “If you fail to plan, your plan to have your entire company’s IT infrastructure is gonna go kaput.” And he wouldn’t be wrong.

Before we even think about the physical move, we need to get a lay of the land. Assuming we’re moving into a larger space, we need to figure out the similarities between both locations. Typically, this would be done before agreeing to purchase or lease — either way, we need to know exactly what we’re working with. This is the time to bring a few of your most senior IT technicians to scout the new location. You’ll want to give them as much time as needed to fully assess how easy of a transition it’ll be when bringing the IT system over.

Some questions to ask would be:

  • What type of cabling is in place and what will need to be added?
  • Is there adequate space for a server room and is it climate-controlled?
  • How many workstations will be gained/lost during the move?
  • What equipment can be brought over now and what needs to be transitioned at a later time?

In the end, you should have an in-depth understanding of what it’ll take to make the move along with an acceptable timeline for completion. This will be the blueprint for your move — make sure that everyone is on the same page.

Counting Inventory and Cleaning House

Now that we know what we’re getting ourselves into, we’ll start the transition process by getting a total count of all currently utilized IT assets. This will include servers, removable cable runs, networking equipment, and anything else that your IT team deems necessary for day-to-day operations that are moving with your business.

Next, look at staff equipment. We want them working at the new location sooner rather than later. Mobile phones, laptops, and wifi hotspots should be tallied and considered for a mid-move transitory solution should the need arise.

Once all of the inventory is accounted for, it’s time to start planning for purchases. With supply chain shortages still running amuck into 2022, it’s best to begin any needed hardware acquisitions as early as possible. Check whether any equipment that needs to be purchased or upgraded can be installed prior to the move date. This could greatly impact how fast the transition will take. Ideally, the system could be fully operational from the new location on day one to minimize business impact.

While some hardware is being installed at the new location, consider getting rid of any outdated equipment that doesn’t need to be moved. This will help lighten the load come moving day and make setting up permanent equipment faster.

Transitory Cloud

We know you already know, but make sure to back up your data prior to the move.

While the wishful thinker in us said, “This will be easy. We’ll just get the new location, move a couple of cables, plug ’em up, and boom. IT infrastructure moved,” the reality is that we’re likely to have a few connectivity issues. There’s a lot involved in even smaller-scale IP solutions — DNS servers, static IPs, phone systems — not to mention physical building aspects like IoT devices and security systems. With that in mind, we highly advise deploying a temporary cloud-based solution that can handle at least 80%-90% of the business’s daily tasks. We should start with critical functions first and then work down a list of need-to-haves and nice-to-haves in that order.

For example, if standard telecommunications are currently being utilized, a cloud-based VoIP solution should be considered as a permanent upgrade. This can help to relieve the setup crews while allowing employees to work from the new location earlier without business disruptions.

The IT staff can also offload the most critical company files to a cloud server and issue temporary login access assuming you’ll return to your standard system upon arrival at the new location. This way, employees can either work from the second location or remotely from home if their presence at the new location could cause safety concerns due to ongoing construction.

Hire IT Consultants for An Easier Move

We really hope that this article provides some useful information about IT relocation. Unfortunately, our well-intentioned words only can’t assist in the relocation of IT infrastructure — but we can. Our team of relocation specialists can help make your move to a new location as painless as possible. From full network redesigns to uptime strategies, our consultants are standing by to help with any IT-related needs. Get in touch with us today to help ensure your office relocation goes off without a hitch.





Public Cloud vs. Private Cloud

The landscape of technology is continuously evolving, and the realm of cloud-based solutions is no exception. Emerging options for cloud technology are diverse and complex. A core question in this context relates to how the public cloud is distinct from a private cloud.

Structures and deployments for the cloud are now diverse, including hybrid and customized options. Each can serve a different purpose and provide various advantages and benefits.

We explore one of the core areas of interest for considering cloud services. This article offers an introduction to cloud technology, a summary of the differences between private and public versions, and a list of considerations on advantages and benefits.

A brief introduction to cloud technology

The ‘cloud’ initially started as a slang term in the tech industry. It has been around since the early days of the Internet. A broadly accepted name today, the cloud is a set of servers within a more extensive networking infrastructure on the Internet. The Internet is made up of servers, clients, and an infrastructure that connects them all. Commonly, servers receive requests from clients and offer a response. Computations in the cloud happen differently. This type of computing does not merely respond to clients; the cloud also runs programs and stores data for a client.

What are the differences?

An understanding of the differences between a public cloud and a private cloud can begin with a parallel to apartments and houses. A private cloud is similar to a privately owned home, where space is not shared with any other tenets. In contrast, a public cloud functions similarly to an apartment building, in which multiple tenets share a larger space.

The private cloud serves a single client. This is commonly a client that wishes to create a private place to store data, process requests, and isolate usage. A private cloud can be managed by a third-party cloud provider or developed internally within an organization. Access to this cloud is limited to the one client that can issue permissions to various users. For instance, an enterprise may develop a private cloud to serve numerous departments or offices in multiple locations.

In comparison, a public cloud is accessible to a diverse set of clients or users. Each client’s usage and data are kept hidden, but they use shared servers for storage, computing, and applications. Management and maintenance of the cloud’s infrastructure are performed by the cloud service provider rather than the client.

Like renting an apartment or owning a home, there are numerous pros and cons to public and private clouds. Determining which cloud is the best fit depends on the circumstances and goals of the user. Below is a summary to help distinguish the two types of cloud technologies.

Public cloud: Advantages and disadvantages

Public cloud services can offer benefits for a wide range of clients, but they may not be bested suited to specialized needs.

Advantages:

  • Reduced costs: Public cloud services offer a reduction in hardware and maintenance costs. Clients can determine how much cloud usage they need for their purposes and find payments that fit their economic needs. There is no need to purchase physical hardware or hire IT support.
  • Flexibility: The infrastructure of the public cloud allows a client to scale up for growth on-demand quickly.
  • Easy installation: Since public cloud infrastructures are already assembled, it is easy for a client to initiate an account and begin operations without the requirement of building a unique and new infrastructure.

Disadvantages:

  • Less security: Public clouds rely on a third party to handle computing and storage. Although public cloud services are highly regarded for safety, organizations handling sensitive data—government, financial, or others—may find it preferable to rely on a dedicated cloud’s extra security and privacy.
  • Higher traffic: Because public cloud services host a broad audience of clients, they are more vulnerable to an increased user base’s lack of control and latency issues.

Private cloud: Advantages and disadvantages

Private cloud options offer customized benefits for certain clients, but they come at a higher price and extra effort.

Advantages:

  • Security: Private cloud infrastructures serve a dedicated client. This is commonly an enterprise or organization. The client’s data, hardware, and connection receive a higher security level because they are hosted and designed for internal use and do not permit multitenancy.
  • Improved performance: Fewer users making requests in the infrastructure ensures a more reliable and faster connection. Because the connection remains on the network’s private intranet, it is also less vulnerable to security risks that diminish performance.
  • Customization: An internal IT team that manages the private infrastructure can provide designs tailored to a single client’s priorities using the private cloud. This allows the team to better scale storage and computing specific to the client.

Disadvantages:

  • Increased costs: With the added expense of hardware, maintenance, and extra IT support, a private cloud is more expensive than public cloud alternatives. Operating systems and licenses for applications also drive up costs.
  • Ongoing management: Building a private infrastructure for cloud services requires that the client is responsible for maintenance. This necessitates ongoing support from an internal IT administration that is time-consuming and more expensive.

Choosing the right cloud

In some cases, choosing the correct cloud service is regulated. For instance, government, medical, or financial industries may be under regulations to protect data and users with more significant security measures.

However, small or medium-sized companies and startups commonly prioritize efficiency and the ability to scale quickly. For these purposes, a public cloud solution is often an optimal fit. Yet, enterprises or larger organizations with the resources to invest in their own servers and infrastructure may find value in the added security and customization of private cloud solutions.

Resources

There are many factors to consider when deciding on and implementing cloud services. An organization must wade through the various options for cloud services to determine the correct fit for the circumstances.

Network Coverage has assembled a set of technology and business solutions to support your organization in maneuvering through this complex and critical environment.

Set up a consultation with Network Coverage for experienced advice and support.





A Guide to Identifying & Reducing Network Congestion

To understand how to prevent almost anything, it is often critical to first understand some of the causes of the thing we want to avoid. For congested networks, the method used to fix the issue can often be directly related to the reason. Imagine trying to fix a leak without understanding precisely what is causing the leak or its origin.

What is Network Congestion?

Congestion refers to when a network is overloaded with data (like roads with cars or the like). In some cases, street traffic is the result of a temporary situation, like high volume or accidents, much in the same way as congestion on our networks. Other cases present more dynamic or overarching issues, like the poor design or needed repairs—more significant matters that require their type of solutions.

Causes of Network Congestion

Over-Used Devices

Not all devices are created equal. Some devices are designed to handle more traffic than others. Examples of devices such as routers, switches, and firewalls are constructed with expectations for network throughput. Adding to the confusion, the assigned capacity for a given device is a theoretical value. In other words, the stated capacity for a device may not be the precise ability the device will manage in real-world scenarios. Pushing devices to their max (reported) capacity can often result in over-utilization of the device.

In many cases, structures for using multiple devices are designed with hierarchies. A higher-level device will often serve lower-level devices. It’s critical within a hierarchy to ensure that the lower-level devices are not requiring more than the higher-level device is capable of supporting. Such incongruencies lead to bottlenecks in the flow of data. Continuing our anecdote about street traffic, this would be similar to when a multi-lane freeway merges into two or fewer lanes.

Too many devices

It’s also important to clarify when a network might be using too many devices. Given that every network has a precise level of support it can provide, issues may arise if this capacity is too strained with an excessive volume of devices. Too many devices can easily lead to a network that is receiving a surplus of requests for data.

Antiquated hardware

It is vital to acknowledge when the figurative streets to which our traffic is traveling may be outdated or require repair/updates. The same goes for our hardware. Any discussion about hardware also extends to wire and cable connections between devices. For example, ethernet cables differ in their maximum data speed and require updates or replacements as your business grows and matures over time.

Deficient design or poor configuration

Each network needs to be designed—or structured—in ways tailored to your operation’s needs. As an obvious example, a small-scale company with only a dozen or so employees requires a dramatically different architecture than a network servicing hundreds. But the cases are too common that a network does not scale in proportion to the operation it supports. A network needs to be optimized to provide connection to all segments while maximizing performance across each of those segments. Designing subnets is a viable way to allocate performance where it is needed the most—or the least. Subnets can be created around where you are sure a lot of data will be required and sized appropriately for this purpose.

Fixes for Network Congestion

Traffic monitoring

Any starting point for determining a solution for over-utilized devices, too many devices, or an insufficient network design must begin by assessing the action. Monitoring network traffic will provide insight sufficient for identifying problem areas. It will help determine where congestion may exist. It can also illuminate under-utilized regions that may be reallocated to perform better in a different area. As problems surface, you will have an awareness of how to make adjustments to design and usage. In many cases, tools are available to install for the sake of monitoring, which will allow you to optimize solutions to congestion.

Bandwidth

A network that can transmit more data is less likely to experience issues of congestion. The simple solution to increasing the amount of transferable information is to increase your network’s bandwidth. It is critical to remember a common proverb: a chain is only as strong as the weakest link. In many respects, this is true for a network. A network’s slowest component is commonly linked to its overall performance. Once you’ve monitored your network and identified how data traffic is flowing, you can upgrade your network’s slowest parts to maximize the benefit of increasing your bandwidth.

Segmenting and Prioritizing

Another benefit of monitoring traffic is the capacity to design or re-design a network optimized for your needs. Towards that end, segmenting your network into smaller sub-networks will increase efficiency and create space to establish practical priorities. This not only produces a more viable network but also permits more accurate monitoring. Through segmentation, you can reduce or increase data traffic to positively impact congestion areas. You can do so with more accurate data and less guesswork.

Prioritization simply refers to your capacity to minimize congestion by giving due emphasis (priority) to key network processes. When non-essential or less essential services receive lower priority, a network reduces its likelihood of congestion. Of course, it is necessary to apply care and precision to prioritizing, because the wrong configuration or design can exacerbate issues meant to be resolved. This process can hugely benefit from the correct software or a team of technology experts to support and implement the appropriate design.

Other areas to explore when considering network congestion include using redundancy models, assessing security attacks, LAN performance tests, over-subscription, or TCP/IP protocol settings.

Resources

For experienced advice and support on designing or implementing effective measures for reducing network congestion, you can explore expert technology solutions for business strategy by setting up a consultation with Network Coverage.





Integrating Sage with Microsoft Programs

A vast expansion of markets for software solutions entails an ever-diversifying landscape of opportunity. But it can also present individuals and businesses with an overwhelming array of decisions. Deciding on how to upgrade or transition to new software platforms can present challenges. At the same time, new software solutions are also evolving as add-ons or integrations with legacy software platforms.

One of the most highly valued integrations exists between software giants Sage and Microsoft. These two technological companies account for millions of users around the globe. With such a large share of the global market, it’s no surprise that businesses of many sizes and industries recognize a need for integrating the two platforms. Many companies have built their operations on the legacy of Microsoft products. But Sage offers a unique set of specialized functions that have also become integral to more effective and refined business operations.

Integrating the two sets of solutions has presented a critical opportunity for numerous businesses. Ditching a legacy system to build anew can be onerous for business operations. However, by integrating rather than replacing existing software systems, companies are seizing newfound ways to develop.

Sage offers various products that can be seamlessly integrated with existing Microsoft programs for a more specified approach to business functions such as accounting, payroll, and human resource management.

In this article, we explore how a company can integrate Sage software with various Microsoft programs.

Integrating your Sage software with Microsoft programs

Sage and Microsoft have been developing on similar timelines. Founded in 1975, Microsoft rose to dominance in the 1980s, while Sage was founded in 1981 and witnessed rapid growth. In 2015, the two brands began direct conversations about an integrative relationship. Sage recognized the vast expansion and flexibility of cloud-based technologies and understood Microsoft to be a suitable partnership in staying tuned with these more mobile innovations. Integration capabilities for the two software solutions have existed along the way, but 2016 produced the first active partnership between the two software moguls with the creation of Sage 50c.

Sage 50c

Perhaps the most notable and celebrated integration between Sage and Microsoft resulted from the creation of Sage 50c. This partnership’s mainstay is the integration of Sage’s popular desktop interface with Microsoft 365 and OneDrive.

Sage 50c can continue to be used without Microsoft, but Sage’s software can be integrated with existing users of Microsoft’s cloud services or new customers. Although the Sage 50c interface remains the same, there are many new integrative features. For example, users can integrate a scheduled backup option for automatic upload to Microsoft’s OneDrive. Sage 50c can also integrate accounts data to synchronize with Excel documents in the cloud, accessible through Office 365 applications and Sage add-ins.

For Sage’s existing Intelligence Reporting feature, there is now no required setup. The intelligent reporting functions can be accessed through the Sage Intelligence app within the Microsoft 365 options folder. Reports can be replicated for storage in OneDrive, allowing users to access the data remotely while permitting non-Sage users’ editing capacity through Excel. These reports can also be generated in reverse, originating in Excel and saved for access through the OneDrive storage.

This overview of integrating Sage 50c with Microsoft 365 is not intended to be exhaustive. Instead, it highlights how a core Sage solution can be seamlessly integrated with existing Microsoft platforms. Both Sage and Microsoft offer further information on the subject.

Sage 300

Another widely used product is the Sage 300 software. This solution works in combination with Sage Contact and integrates with Microsoft 365. Using Sage 300 and Sage Contract allows users to view customer information through Microsoft’s Outlook. Integration of these Sage solutions with Outlook permits a business to overview customers’ credit data, contact information, salesperson, and price level. A company can also view customer history, communications, and notes or comments entered in Sage 300.

Integration of Sage and Microsoft’s platforms is a simple process. The process begins with verifying your existing or new Microsoft Office 365 account with Sage for compatibility with Sage 300. Following an activation email, the integration starts by logging into Office 365 while also adding users and granting them access to Sage apps. The integration proceeds by installing the Office 365 connector on the Sage 300 server. The connector and necessary components can be downloaded from the Sage Business Center. A Sage 300 Office Configuration Wizard will be added to the Start menu that can be clicked for further installation steps.

Sage 100

Beyond the many integration opportunities with Office 365, Sage 100 offers another of the plentiful options for integrating with Microsoft products. Sage 100 may be integrated with Microsoft Dynamics CRM. Combining these two solutions can assist in preventing data entry errors or duplicating data entry.

Integration of Sage 100 involves the vast financial information of Sage services in tandem with Microsoft’s ability to manage data related to customer relations. A variety of third-party options can further elevate the integration of Sage 100 with Microsoft’s Dynamic CRM to track updates, automate tasks, and log data.

Resources

This article highlights a few ways a business can integrate Sage solutions with Microsoft programs, but there are further opportunities available. Exploring these integrations can be an exhaustive effort. Many companies will find that a technology expert can vastly simplify and expedite implementing these viable integrations.

Even further, the benefits of integrating Sage with Microsoft programs can be critically beneficial. A company or enterprise stands to improve productivity, increase security, and ensure critical data is accessible.

For experienced advice and support on software integrations, you can explore expert technology solutions for business strategy by setting up a consultation with Network Coverage.





Virtualization has been a big part of enterprise computing since the mainframe days of the 60s when computing resources were time-shared by universities and large companies. Today, virtualization has largely the same function, as the demands of cloud computing require vast quantities of virtual instances to serve the needs of many people at once.

How Cloud Computing Employs Virtualization To Scale

Before your company migrates to the cloud, it pays to have an understanding of the underlying architecture of cloud computing. In this article, we explore virtualization in cloud computing and how it’s used to deliver a seamless, scalable experience for businesses.

What Is Virtualization?

To put it simply, virtualization refers to the process of creating and running a virtual instance of a computer system in a layer separated from the actual hardware being used to run it. To do this, a computer utilizes special software that simulates hardware functionality to create a virtual system on top of the actual system. On the consumer side, this is most commonly seen when you attempt to run an OS in a virtual machine that runs on top of a host OS like Windows or Mac OS.  

Virtualization can be described as creating a computer that runs within another computer. The virtual computer, or guest machine, is a fully functional computer that can accomplish the same processes your physical computer can. The processes accomplished by the guest machine are separated from the underlying processes of your host machine. You can run multiple guest machines on your host machine and each one will recognize the others as a separate computer.

What Role Does Virtualization Play In Cloud Computing?

With personal computers, a single user has access to the complete data and computing resources of a single machine. In contrast, cloud computing involves many users interacting with resources that may be found on a single physical server. 

To serve each user’s unique needs, cloud providers employ virtualization to create environments that can fulfill each customer’s demands. As more users come in, cloud providers can spin up more virtual instances to meet demand. As people leave the system, these systems can be quickly powered down. Virtualization, therefore, is an efficient way of managing computing resources, maximizing utilization, and minimizing downtime.

Types Of Virtualization In Cloud Computing

Virtualization has many practical applications. Other than being able to run a different operating system on your device (which is usually called hardware virtualization), it also allows users to allocate hardware resources to other functions that maximize your hardware’s performance. Below are some examples of how virtualization is utilized in cloud computing.     

Server Virtualization

Physical servers are powerful machines with multiple processors that host files and applications on a computer network. For streamlining purposes, each physical server is typically dedicated to one specific application or task. However, this can become inefficient since each server will only be using a fraction of its available processing resources.

Server virtualization deals with this problem by allowing an administrator to convert a server into multiple virtual machines. These virtual machines all utilize the server’s resources and will act as physical devices independent of one another, allowing you to allocate the server’s processing capabilities as you see fit.  

Application Virtualization

Traditionally running an application uses your existing operating system and its hardware resources. Essentially, you are running the application on top of your computer. Application virtualization encapsulates the application and separates it from the underlying operating system. This gives you access to the application without installing it onto the native device.

Application virtualization allows an administrator to install the application onto a server. Anyone with access to this server can then access the application and run it as if it were installed on their respective devices. This provides users with benefits such as portability, cross-platform operation, and the ability to run multiple instances of the application. 

Network Virtualization

A computer network refers to a group of digitally connected computers that can communicate with each other and share resources. Network virtualization refers to the process of combining network resources into a single software-based network. This creates a virtual network that gives you administrative control over all the hardware and software resources available on the original network.

Network visualization allows you to either combine many networks into one unit (external visualization) or to connect software containers into a network of their own (internal visualization). Any type of network visualization allows you to divide available bandwidth into separate channels that can be assigned and reassigned as needed. 

Desktop Virtualization

Desktop virtualization allows the user to create a virtual desktop which is typically hosted in a centralized data center. The user can then remotely access this virtual desktop from anywhere through a thin client (such as a web browser), essentially creating a portable workstation.  

Storage Virtualization

Storage virtualization refers to the process of abstracting multiple physical storage devices and compiling them into a single storage cluster that is managed from a central device. These storage devices will then appear to the user as a single storage device.

Scalability Is Key

One of the great advantages of the virtualization model, and indeed of cloud computing in general, is scalability. Migrating to the cloud allows your applications and storage to scale with your needs, and you don’t even have to lift a finger to do it.

To take full advantage of this scalability factor, you need to migrate everything that matters to the cloud, a painstaking process that’s best left to experts – like us. At Network Coverage, we have years of experience in providing cloud and IT services to enterprise customers. Contact us now for a free consultation, and we can help you virtualize your servers or fully enter the cloud.

 





On-Premise Network Changes Needed for Remote Work

Revamping your network for a predominantly remote workforce requires a lot of forethought — at least, more than we may have previously thought. Throughout the last few years, as the need to cater to remote workers grew exponentially, many companies are having to make quick changes to compensate for the newfound strain being placed on their data centers.

For smaller companies, the changes may be more minute — ask the ISP for more capacity, disable WIFI if no one is on-site, prepare for more video chat than most humans should possibly be doing.

Jokes aside, the changes are easy for some and more difficult for others. A humble office of 6 graphic designers may handle the transition reasonably well; an office of 500 finance employees all going remote at once? This is a tougher cookie, indeed.

What Does My Business Need for Remote Work?

To begin supporting your remote workforce, we have to think logically about what we’ll actually need to help minimize costs. That’s not to say that this is going to be cheap, but as with any business, if there’s a few pennies to be saved, we should. Likewise, we also don’t want to skimp out on anything that we may truly need for our team’s success. In fact, studies have shown that your employees are more productive at home — this is something that more and more companies are going to lean into, especially with the chaos in commercial real estate.

Take An Inventory

Gartner recommends figuring out what devices our team(s) will be using and who owns them. It’s easier to control company-owned assets than employee-owned, mainly because of the restrictions we’re able to place on our corporate-deployed machines. It also helps that specs for these machines can be chosen to adequately perform any tasks an employee may have for the position. If we need to order more devices, we need to procure them sooner rather than later to prevent costly downtime.

Check Your Network

Next, we should check out what can be used on-premise with existing hardware and what may need to be contracted out to a third-party vendor. For example, how will employees access files that are stored on a networked drive that may not be able to handle multiple simultaneous data pulls?

A VPN to the home office’s network may be sufficient for on-premise data needs, but if we’re possibly moving to a cloud solution, a cloud security broker (CASB) may be the better choice. CASBs are also the better choice when it comes to enforcing policy since they can centralize security measures that can then be unilaterally applied to any device connecting in the cloud, regardless of device type. VPNs, on the other hand, could be a good choice for smaller employee counts, especially if the location will still have active employees on-site.

Reality Check

So, we’ve gotten all of our ducks in a row. We know what equipment we have and what our data center, regardless of size, can handle. The next question is: Will it work best for our needs?

The move to a remote workforce can be tedious, and realistically, it genuinely may not be feasible to invest in the on-premise-only route. Cloud computing offers greater accessibility, scales elastically, and won’t be hindered by things like inadequate cooling or faulty hard drives. It also makes it easier for IT teams since they can concentrate on other pressing needs without being bogged down by on-site server maintenance.

Cost is another huge factor and perhaps the most prohibitive. If you’re going to need to add several server racks to your business, it could cost more money than it’s worth. Enterprise-grade server equipment can quickly make your eye water with prices, especially with the current chip shortage affecting supply chains globally. As we mentioned earlier, servers can fail if they aren’t receiving adequate airflow. Thus, air conditioning and proper ventilation for your server room is another concern since server racks can produce a lot of heat. There’s also the issue of space — server racks aren’t typically small. And lastly, even if you managed to successfully build your own on-premise data center, your connection to that server is only as good as your local ISP can provide. Some businesses, especially ones in more rural areas, may not be able to accommodate an always-on setup.

The Choice Is Yours

In the end, deciding whether to solely bolster your on-premise servers or go full-on with cloud computing depends on your future needs. Some companies also opt for a hybrid approach, storing less critical data on-site for in-person employee access and utilizing cloud services to handle things like video meetings and disaster recovery. No matter which path you take, remember that if you need a helping hand, we’re always here for you.





Can Your IT Infrastructure Support Remote Work?

With the continuation of a global pandemic and record numbers of fully-remote employees, the question of whether your IT infrastructure can support this new technological onslaught is of dire importance. While many companies are returning to in-person working conditions in part or in full, some are choosing to continue to remain remote pending new potential ‘lockdowns’ or due to investment and productivity gained from going remote overall.

Whatever your situation is, it’s important to make sure that your business is ready for whatever life may throw at it. Part of that preparation is utilizing existing systems where you can and investing in new ones where needed. This includes everything from servers to collaboration software.

Supporting Remote Workers

It comes as no surprise that some companies fared better in the transition to remote work than others. A retail company would likely not survive if it had to initiate a 100% remote workforce as the very essence of brick-and-mortar business is the in-person shopping experience for customers. Still, companies like Best Buy and Target continued to focus more energy on eCommerce options like curbside pickup and home delivery. Other services, like food and grocery delivery, already had a base infrastructure set up that seamlessly intertwined the in-person shopping or order pickups. By having these systems set in place, many companies didn’t have to change much.

For some of us, though, the transition’s been more difficult. How can we get the same output from our employees? Will we continue to grow as a business with all of these limitations? What’s really needed for an employee to be successful while working remotely?

The answers to these questions, and more, have been a learning experience not only for American companies but globally as well.

Secure Workstations and Internet Access

If employees are going to be working from home, they need to have access to all of the critical systems that they’re used to at work. This starts with a secure computer system.

Many companies needed to invest in laptops and smartphones for employees. Having a way to handle all of these newly activated devices is crucial since they’ll be the lifeblood of your company.

Dealing with employee internet access can be tricky, especially if you have employees who live in rural locations that may not have the best speeds available. For those employees, consider mobile hotspots, either standalone or on their smartphones.

For employees who need to access specific files on the company network, VPNs are typically used to secure a connection to your corporate system. From there, if set up properly, employees could have access to the same files as if they were actually in the building.

Software

There are systems like Zoom and Microsoft Teams that allow for deep collaboration and document sharing alongside video chat and meeting capabilities. Messaging software like Slack offers instant messaging and other collaborative tools.

For sharing large files, consider deploying cloud storage that’s accessible to all employees. This helps keep sensitive data secure while allowing your employees to have quick and easy access to the files they’ll need. If you’d rather have a “done for you” cloud system, consider iDrive or Dropbox.

If your company handles video files, a way to collaborate remotely is essential. Services like Frame.io or ClearView are great choices and can handle both internal collaboration and external client viewing.

Support

When support is required, most IT teams have a help desk set up for tech issue tracking and general servicing needs like deploying new software or troubleshooting computers and applications. Within that help desk, this system usually consists of a chat option or a ticket system to allow quick and efficient resolutions from IT to the employee.

In your current business, you may have some or all of these solutions already worked out. If you are currently looking for software solutions in order to gain remote working capabilities, it’s good to remember this above all else:

When choosing your new systems, the most important thing is that the software is secure, reliable, and scalable.

If you’re not transitioning your entire workforce to remote positions, you should still be prepared for future events that may lead to that decision. Preparing for that possibility today will greatly reduce hardships if and when the time comes to have a 100% remote workforce.

Supposing you are considering a 100% remote transition, this is even more important because you’ll have to rely not only on your IT team to deliver stellar results with the transition, but you’ll also to count on all of the aforementioned systems to deliver an excellent experience for workers. You’re obviously counting on them to do their jobs, but they’re also counting on you to give them all of the tools that they need to continue to be productive in their respective positions.





6 Big Tech Buzzwords You Need To Be Aware Of

There’s no getting around it – working with tech means dealing with a lot of buzzwords, and it’s hard to figure out which ones will become important for you. What’s more, the list seems to update every couple of years, as the latest and greatest tech trends and innovations go mainstream.

Here are some of the latest tech buzzwords and what they mean for businesses:

Internet Of Things

Internet of Things, or IoT, refers to a network of billions of Internet-connected devices that gather data and communicate with each other. 

In popular rhetoric, IoT specifically refers to Internet-connected things other than dedicated computers. This includes everything from household appliances like refrigerators and washing machines, to self-driving cars communicating with each other on roads. The most visible impact of IoT is the rise of the smart home, and in the modern era, it’s centered on home voice assistants such as Amazon Alexa and Google Assistant. 

Businesses can employ smart IoT devices on a large scale to smarten up their offices, save energy through smart climate control, have IoT printers report their maintenance status online, and employ sensors to track employee traffic through hotspots.

Search Engine Optimization 

Whenever someone searches for something in a search engine such as Google, the search engine retrieves web pages from its index and uses unique algorithms to determine the relevance of a page with respect to the user’s search terms. Then, it serves search engine results pages (SERPs) with each website ranked according to relevance.

Search engine optimization, or SEO, refers to the collection of techniques and practices that are used to improve website rankings on search engines. Websites that are designed with SEO in mind will employ keywords, mobile-friendly adaptive design, link building, and other techniques. 

SEO is a critical skill and toolset for companies who want to ensure that their digital marketing efforts get the most reach! 

Big Data

The modern age has made it possible to collect enormous sums of data on a grander scale than ever before. It’s estimated that every person on the planet generates 1.7MB of data per second, and up until recently, the software that processes this data hasn’t had a chance to catch up. 

Big data refers to the use of new systems, frameworks, and software that can deal with large and complex data sets, analyzing and correlating data points to reveal new insights. Businesses deal with big data on a daily basis – they use customer data to create business forecasts, marketing strategies, and supply chain tracking, among many other applications.

Deep Learning 

Deep learning is a body of machine learning techniques that uses artificial neural networks to analyze data sets and look for patterns with little or no supervision. Deep learning can be used in machine vision, sound processing, and even in searching for patterns in consumer habits and preferences. 

Augmented Reality

Augmented reality involves projecting digital things into the real world. For example, videos, GPS points of interest, and notifications can be projected onto a camera feed of the real world, or into a pair of AR smart glasses. Businesses can use AR to aid in training employees and create new marketing experiences for customers.

Augmented reality is different from virtual reality in that virtual reality completely encompasses a user’s vision and senses, replacing it with a different world or construct. Augmented reality literally augments reality by adding more information to what’s already around you.

One of the most popular AR examples today is the wildly popular game Pokemon Go, which allows players to capture virtual creatures that are projected into the real world through their phone cameras.

Blockchain

Blockchain technology refers to a type of database that consists of unchangeable records that are linked together in a chain. Each record or transaction contains a link to the previous record, which allows everyone to view the complete transaction history of a particular record. One of the highlights of the blockchain is that it’s completely decentralized and hosted on a distributed peer-to-peer network, so no single entity can claim ownership.

Blockchain tech was invented to make cryptocurrency possible, and cryptocurrency remains the principal use case for blockchain. However, the technology itself can be used in logistics, banking records, and other applications that are heavy in recordkeeping.

Conclusion

Working in tech doesn’t mean having to figure these things out by yourself. Set up a free consultation with Network Coverage, and we can work with you to demystify these concepts, helping you find your place in the industry.





Why Every Business Needs to Embrace Cloud Computing

It turns out having your head in the clouds isn’t such a bad thing. In fact, it could be the best thing if you own a business or manage IT operations. We hear a lot about how information is being stored, accessed, and analyzed using cloud-based technology these days. Most of the entertainment we consume and the messaging platforms we stay in touch with are powered by cloud-based technology.

That movie you watched at home last night and that email notification you just received on your phone probably both came through a cloud. We all already use cloud-based systems in our everyday lives. However, that doesn’t make cloud-based technology any less mysterious for the average person. What exactly is the cloud?

The average owner of a small or medium-sized business might be confused about what cloud computing is and why they need it. However, there is no question about the fact that every business does need it. Time, money, and manpower can all be saved when cloud-based solutions are used.

The bottom line is that we’re all going to have to upgrade to become cloud compatible eventually. The only question is how far behind you want to get before it’s time to make the leap. Are you ready to catch up to what’s happening in the cloud? Here’s your crash course when it comes to cloud services for business.

An Overview of Cloud Computing

What are people talking about when they refer to cloud computing? Cloud computing is a means of delivering essentially any type of computing service using the Internet. It umbrellas servers, Cloud based computing helps with security and accesses many types of online and computer data. databases, software, storage, networking, analytics, and more. All any company needs to take part is an Internet connection. You probably already have that covered. That means that all of the files you are storing and the systems you are running using clunky servers can be transferred to a platform that can be accessed around the clock from anywhere. Entering the cloud is like removing any tethers that were holding your team back from working and communicating from anywhere.

How does cloud computing look in the business landscape? A cloud-based setup can simply be used for data storage, networking, and basic office applications. In addition, a cloud-based system can be customized to use machine learning to aid in decision-making processes across an organization. What you are doing when you switch to a cloud-based system is essentially unbinding your team from the need to stay close to computer hardware.

What You Can Do With Cloud Computing?

The sky is really the limit when it comes to cloud computing. So many aspects of business operations can be handled using cloud-based technology. For instance, developers can create new apps and services on any platform using resources that ensure that all compliance requirements are being met. Cloud-based computing also makes it easy to test and build applications for your company.

We provide help with Cloud Computing for all security, apps, business data and more. Contact us today! Many companies enjoy a big reduction in both the cost and time required to develop applications once they upgrade to the cloud. It’s also possible to use the cloud to protect data during transfers. Users can seamlessly share information from any device or location knowing that everything is being safeguarded. The brilliant connectivity doesn’t end there. Users with cloud access can stream audio and video from anywhere and at any time. Groups of users can also access the same content at the same time. Imagine what that could do to boost the impact of your meetings.

It’s important to not skip over the ways a cloud-based infrastructure can make it much easier to analyze data. This is especially true if you’re struggling to get a full picture of your data across several teams, offices, or divisions.

Cloud-based computing enables you to unify data and use all of the information you have to make smart business decisions based on the insights that have been captured. It will all be right there in front of you. Your company is falling behind if you’re not already tapping into the analytical power of today’s technology.

The Benefits of Cloud Computing

You probably already know that all major companies in the world are using cloud computing. You might be wondering why cloud computing is so desirable. The answer is that this way of storing and serving up data is fast, innovative, and flexible. Your business may be able to cut costs and enjoy custom options with help from cloud computing.

Cost

Cost is one of the big reasons why cloud computing is so preferred by businesses around the globe. You might be wondering how and why cloud computing allows businesses to save funds. The answer is that cloud services actually allow businesses to save on capital expenses. There isn’t any need to purchase expensive hardware when everything is up in the cloud. What’s more, the cost of running an on-site data center is gone. Many businesses find that productivity increases when they switch to the cloud. That’s largely because IT professionals are able to focus on more important tasks related to business goals instead of putting time and energy into maintaining data centers.

Unparalleled Speed

Getting data on demand is simply easier when you switch to cloud computing. Employees are able to access huge amounts of data instantly when cloud storage is in play. That is extremely helpful when it comes to sharing documents and files across departments or an enterprise. Cloud technology helps to streamline processes and ultimately leads to better productivity.

Customization

The needs of your business simply aren’t going to be the same as the needs of the business down the street. That’s why cloud-based storage is such a game-changer. It’s possible to enjoy a completely tailored experience that takes into account how much data you need to store and how you need to access it.

Are You Ready to Talk About the Cloud?

It’s time to bring customized, scalable cloud services for business to your business. Implementing cloud-based technology at your company is one of the best ways to move into the future and ensure that lagging, clunky technology won’t hold you back and prevent your team from getting to the next level. Network Coverage can help you to determine your needs and tailor a plan to bring the cloud to you. Contact us today.





Every year, the IT Trends Study Research Team provides a SIM IT Trends Study which polls 3,971 members to provide information about top IT trends. One of the sections of this survey includes ranking the top concerns companies face in IT infrastructure management.

In this article, we discuss the IT infrastructure management concerns addressed by organizations participating in this study as well as the trends we’ve seen in our clients’ priorities.

Top 6 IT Infrastructure Management Concerns

Like many previous years, security, alignment with business, and data analytics and management top the list of most important IT infrastructure management concerns. However, as businesses become more tech-savvy and reliant on technology to improve their company, we’re seeing more and more companies focusing on innovation, agility, and flexibility as well.

1. Security & Privacy

As cybersecurity threats continue to adapt at an alarming pace, it’s becoming increasingly important for companies to improve their network security. This is especially true as technology such as artificial intelligence (AI) and machine learning (ML) create more advanced and efficient security threats. Staying on top of the latest security threats can be difficult for overworked or inflexible IT teams, which is why many companies are outsourcing their cybersecurity to managed IT services companies.

2. Alignment with Business

As more technology options become available, businesses see an opportunity to ensure their IT infrastructure choices are more aligned with their company’s needs. Companies are taking more time to assess their company’s specific challenges, goals, and internal systems to better determine which IT infrastructure will best support them. Many times, companies may not have the internal staff to do a skillful, thorough IT audit. In these cases, the company will often hire an IT consultant to address opportunities and challenges.

3. Data Analytics & Management

Business intelligence is becoming a higher priority for businesses of all sizes. While business intelligence (BI) used to include expensive systems and infrastructure reserved for large corporations, data analytics are becoming more accessible and affordable regardless of business size. This is in part largely due to a greater variety of data management options, especially those options on the cloud. This advancement of data management technology means greater opportunities for up-to-the-minute data analytics and business intelligence.

4. Innovation

Where many companies used to work to facilitate their needs within the confinements of their existing systems, more and more companies are thinking outside the box. Companies are seeing IT as a means for innovation, progressing their product offerings, systems, infrastructure, and more.

5. Agility/Flexibility

Companies have been making a push to be more agile, responding to internal and external needs without having to rework their entire systems. This means businesses are seeing a priority in having IT infrastructure that is flexible and adaptable.

6. Disaster Recovery

Included in data management is an increased focus on data backup and recovery in case of disaster. While cybersecurity threats continue to evolve and adapt, the threats are also increasing, focusing not only on large corporations but small companies as well.

Trends have shown that nearly 50% of all small- to mid-sized businesses face a cybersecurity attack. On average, these attacks cost $149,000 in repair costs, data recovery, ransom payments, lost revenue, downtime, and more. In addition, 93% of businesses that face major data loss—whether due to a cyberattack or other threat or failure go out of business within 5 years.

For these reasons, disaster recovery has also become an important IT infrastructure management concern for companies of all sizes. With the proper disaster recovery (DR) plan and systems in place, most companies can recover data and systems within hours instead of days, weeks, or never.

How Can We Help?

Network Coverage is an outsourced IT services firm providing IT consulting, managed IT services, cybersecurity, disaster recovery, business intelligence systems, and more. Learn more about our services or schedule a free consultation today.