What are the Different Types of Managed IT Services?
Deciding what type of managed services required for your business takes some time to plan. Simple upkeep or a full suite of services, and anything in between are things that each company must take into consideration.
Do you need networking and infrastructure? This can be setting up onsite or helping find the right outsourcing due to the requirements of each individual company. Or do you need more?
What are Managed Service Providers, MSPs?
Currently there are three main categories as follows:
- Lower-Level, Pure-Play MSPs
- These companies manage by keeping everything running, monitoring and alerting, without taking responsibility for business needs.
- Mid-Level, Value-Added MSPs
- In addition to the Low-Level, disaster recovery, software maintenance and other broad range services are provided.
- High-Level, Outsourced MSPs
- This is a full spectrum of services from the providing equipment to filling all the needs of any company they serve, on and off site.
Security management consists of all aspects of network security which includes risk prevention, security and making sure all the latest versions of anti-virus software is installed and maintained on the system as well as individual computers for each employee.
Planning for more effective and useful networking solutions, or data analytics monitoring may be what your company needs as well.
And finally, support services. This can vary from help desk support and/or technical support, on and off site.
There are also some additional services your company may want to consider such as mobile device help, as many companies need individual cell phone use, or just having employees use their own phones for business. This can sometimes lead to a breach in security if they are not connected to a secure connection.
Cloud computing is a feature that is a new type of service wherein storage and the sharing of valuable data is possible. It is important to keep the wrong people from gaining access to shared information. Dedicated MSPs and handing your organization’s cloud infrastructure can relieve the stress of someone who isn’t familiar with this type of storage from handling it incorrectly.
Another feature is the ability to have a data backup system in place is important to make sure that nothing is lost should the worst situation occur. We’ve all had our computers crash and the most inopportune times and auto saving is vital as well as back up storage, to protect anything from getting lost when that happens. Just because the power goes out does not mean that all is lost when things are properly planned for.
Does Your Company Need a Help Desk?
Many times, managers can end up being the go-to for every question from their employees. This may be good for business related issues, but simple, or maybe those not-so-simple problems can sometimes be better handled by having a help desk with trained technical staff members ready to help keep everything up and running.
Business Growth with Managed Infrastructure Services
When thinking about your company growth, there are many challenges when it comes to IT infrastructure. Things such as Hardware – servers, data centers; Software – CRM, ERP, etc.; and Network Security. These services can drain the resources of your company and your employees if they don’t have this set up effectively.
As your business grows, implementation, integration and management is important. Avoiding threats with auditing and monitoring the information data, systems and applications. Testing the flow of information as well as sensitive data and systems is a complex and tedious task. Keeping up with updated policies and procedures as well as applications and software is paramount to keeping data secure.
These are things that can take more time if not handled by those who have the know-how to deal with this on a day-to-day basis. Not having the correct amount of education can cause serious breaches in security and can put your company and information gathered from customers in danger of being compromised. Sometimes paying for a good management source is money well spent in the long run.
Think of this as insurance for your home. We pay monthly and most will never use it. But when that window breaks or the tree comes crashing down on our roof, it is comforting to know that this is all covered by someone who knows how to get the job done and do it correctly. Our favorite uncle may not be the best resource for finding a service to help in a dire situation like that!
For more information on how we can help, fill out the contact us form and we’ll get in touch to set up a time to go over all your business needs! We’ve got you covered!